Quality Assurance Product Return Specialist

Quality Assurance Product Return Specialist

Posted 11 months ago

R.E.M. Staffing has a temporary Quality Assurance Product Return Specialist in the Middletown area. This position will be approximately 12-15 weeks. The Quality Assurance Product Return Specialist is responsible for the efficient processing of all returns and defective products. This position will be on 1st shift 7:00am-3:30pm.

The Quality Assurance Product Return Specialist will be responsible for:

• Daily processing of defective RMAs for disposition / trends / stock check requirements.

• Prepares paperwork and coordinates returns to customers and suppliers.

• Performs stock checks, in-process and final inspections when needed.

• Ships missing hardware and components to customers when required.

• Responsible for the timely disposition of returned product.

• Performs inspection of purchased materials, components, and assemblies when Quality Assurance Specialist Assistant not available.

Job Requirements


• High School Diploma.

• Good decision-making skills.

• Ability to communicate and work with others effectively.

• Self-motivated and works with little supervisory direction.

• Good written and verbal skills.

• Speaks and writes English fluently.

• Computer experience with Microsoft Office Word, Excel required; MS Access, a plus.


• Able to lift at least 50 pounds.

• Able to use pallet jack with 300-pound load.

• Able to use portable staircase and climb to 12-foot heights.

• Able to carry 20 pound / 3 cubic feet boxes up and down portable staircase.

• Able to push 4-wheeled cart with 100-pound load.

• Able to work 8 hours overtime a week, if required.

• Able to use stereomicroscope for two hours without break.

Apply Online